These 7 Smart Notifications Help Support Agents Solve Requests Faster
The current wait time for Americans waiting on the phone for customer support is approximately 10-15 minutes per week. Those figures would mean that Americans would waste a shocking average of 12 hours per year waiting to be assisted with a product or service. Client support software like Wrkoo are doing their best to design a smart system that would help support agents, and customer service representatives’ complete requests faster. Imagine how the customer experience would change, by creating a software
Create Your Custom Helpdesk with Wrkoo
Adding a Helpdesk to your organization’s support process has never been easier. Wrkoo enables you to design the look and feel of your new helpdesk to match your brand. Branding your portal using customization features included in the software provides your clients a seamless support experience. Today, let’s discover Wrkoo’s customization features that are designed to help you re-brand your support portal with ease. The possibilities are endless from portal themes and colors to custom support boards. Portal Themes Wrkoo’s client support software