These 7 Smart Notifications Help Support Agents Solve Requests Faster
The current wait time for Americans waiting on the phone for customer support is approximately 10-15 minutes per week. Those figures would mean that Americans would waste a shocking average of 12 hours per year waiting to be assisted with a product or service. Client support software like Wrkoo are doing their best to design a smart system that would help support agents, and customer service representatives’ complete requests faster. Imagine how the customer experience would change, by creating a software