Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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How to customize ticket status?

Settings> Support Parameters


To create your Ticket Status, click on your “Settings” tab, then tap the “Support Parameters” button. This screen allows you to create a new status, and manage current statuses that you have already.


To modify a status, simply tap the blue edit button on the Status you’d like to change. You can then select a new title, and a new color to be associate with it.