Online Helpdesk Software

Smart helpdesk features designed to power any support process

Wrkoo offers powerful helpdesk management tools to keep your support operations running smooth.

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All the support features you need to succeed
in one powerful dashboard

Time Tracker

Announcements

Punch Clock

Knowledgebase

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Track the amount of time agents spend on tickets.

Keep track of the time that your support spends on tickets using Wrkoo’s Time Tracker feature. Agents can log their time, and add notes for easy billing and added transparency.

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Discover a new way for you to communicate with your customers.

Increase communication with agents and customers alike using Announcements. The built-in communication tool allows both the support team, and their customers to stay informed.

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Power up your business, keep track of employees and time.

Wrkoo’s built-in punch clock feature is straightforward and easy to use. Employees can punch in and out, review their activity, and download reports with zero hassle.

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Increase agent efficiency with a custom self-service library.

Reduce the number of questions coming in with your own Knowledgebase. Create helpful guides for customers to help themselves, and for agents to quickly handle repetitive questions.

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