Wrkoo Comparison Pricing
Our pricing is simple and affordable.
We’re proud to serve small businesses of all kinds.
| Features | Professional | Enterprise |
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TICKETING
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| Create Tickets | |
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| Reply to Tickets | |
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| Merge Tickets | |
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| Split Tickets | |
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| Edit Tickets | |
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| Watch Tickets | |
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| Add attachments to tickets | |
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| Set Status | |
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| Set Priority | |
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| Mark Tickets as SPAM | |
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| Print tickets | |
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| Public Ticket URL | |
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| View Customer Information | |
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| Filter Tickets | |
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| Outbound Email | |
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| Perform Bulk Action | |
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| Ticket Export | |
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| Using Tags | |
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| Canned Responses | |
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| Ticket Templates | |
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| Ticket Sign off Sheet | |
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| Email to Ticket Notifications | |
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| Auto-reload Notifications | |
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| Scheduled Tickets | |
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| Quick Ticket View | |
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| Time Tracker | |
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| Ticket Activity Log | |
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| Filtered Search | |
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| Public Notes | |
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| Set Custom Statuses |  |
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| Set Custom Support Boards | |
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| Custom Ticket Views | |
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| Ticket Summary App | |
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| Website Ticket Forms | |
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| CUSTOMER MANAGEMENT | |
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| Create Contacts | |
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| Create Companies | |
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| Contact and company fields | |
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| Touches / Internal notes | |
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| Custom Contact Preferences | |
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| AGENT PRODUCTIVITY | |
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| Agent Groups | |
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| Agent Roles | |
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| Agent Collision Detection | |
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| Agent Scope | |
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| Time Zone for Agents | |
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| Agent Signature | |
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| Agent Reply Template | |
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| Personal Canned Response | |
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| Desktop Notifications | |
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| Knowledgebase | |
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| Time Sheet Summary Report | |
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| Assume Identity | |
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| Arcade | |
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| HELPDESK MANAGEMENT | |
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| Portal Customization | |
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| Branding | |
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| Service Level Agreement | |
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| Business Hours | |
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| Supervisor Dashboard | |
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| Activity Log | |
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| Punch Clock | |
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| Service Advisories | |
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| Announcements | |
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| REPORTING | |
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| Team Dashboards | |
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| Satisfaction Surveys | |
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| Ticket Volume Trend | |
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| Time Sheet Summary Report | |
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| SECURITY | |
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| SSL Encryption | |
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| Single Sign On | |
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| DKIM / DMARC | |
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| Two Factor Authentication | |
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| Encryption | |
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| Disaster Recovery | |
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| Ability to configure for HIPAA | |
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| Audit Log
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| PURCHASE PLAN | PURCHASE PLAN | |
 These prices may vary. Call our call center for updated quotes. |
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