Client Support Software: A Beginner’s Guide
A client support software or customer support software, is essential for any business that deals with customers whether you are offering a service, or selling a product. When your business experiences growth there is usually an increase of customers requiring assistance, or support from your company. This is where an online support software comes into play. Gone are the days of offering “support” through your personal gmail account. A good client support software is able to manage daily support operations of any